Terms of Service

1) Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the HyreSure Services. By using the Services, you agree to these Terms and our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.

2) Services

HyreSure provides an AI hiring suite (RecruitFlow, SkillBoard, InterviewHub) including web applications, APIs, the HyreSure Proctor browser extension for proctored interviews, and related materials (“Services”).

3) Accounts & Eligibility

You must be legally able to contract and, if using on behalf of an organization, authorized to do so. You are responsible for the security of your account and for all activities under it.

4) Customer Data & Candidate Data

• Customer Data: data you or your organization provide to the Services. You retain all rights to Customer Data. You grant HyreSure a non-exclusive, worldwide license to process Customer Data to provide and improve the Services as permitted by law and your settings.
• Candidate Data: information about candidates processed at your direction. You are responsible for having a lawful basis and providing required notices to candidates. You will not send us data you are not authorized to share.
• Sensitive Data: You will avoid submitting unnecessary sensitive data (e.g., government IDs, health data) unless required and lawfully permitted.

5) Responsible & Acceptable Use

You will not (nor permit others to):

• Violate laws or rights (including privacy, employment, or anti-discrimination laws).
• Upload unlawful, infringing, or harmful content; introduce malware; attempt to bypass security; scrape or overload the Services.
• Use outputs to discriminate against protected classes or make decisions without appropriate human review.
• Reverse engineer the Services except as permitted by law.

We may monitor compliance and suspend or terminate accounts for violations.

6) AI Features & Outputs

AI features may generate content (e.g., summaries, scores, questions). You understand:

• Outputs can be probabilistic and may contain errors.
• You are responsible for reviewing outputs and making final decisions.
• Where legally required, you will provide notice of automated processing and ensure human oversight.

Training: By default, HyreSure does not use your Customer Data to train foundation models for other customers. You may opt in to targeted improvements as described in our documentation. Third-party AI providers you enable are subject to their terms.

7) Subscriptions, Fees & Taxes

Fees, billing cycles, renewal terms, and taxes are set forth in your order form, plan, or online checkout. Late payments may incur interest or suspension. Fees are non-refundable unless required by law or expressly stated.

8) Trials & Beta Features

Trials and betas are provided “as is” without warranties and may be discontinued at any time. Usage limits may apply.

9) Third-Party Services

The Services may interoperate with third-party services (e.g., ATS/HRIS, calendar, storage, AI providers). HyreSure is not responsible for third-party terms, availability, or security. You are responsible for enabling and configuring integrations.

10) Confidentiality

Each party will protect the other’s confidential information with at least reasonable care and use it only for the agreed purpose. This section survives termination.

11) Intellectual Property

The Services (including software, UI, and documentation) are owned by HyreSure and its licensors. Except for rights expressly granted, no rights are transferred.

Feedback: You grant HyreSure a perpetual, worldwide, royalty-free license to use feedback to improve the Services.

12) HyreSure Proctor Browser Extension

This section applies when you participate in a proctored interview using the HyreSure Proctor browser extension (“Extension”). By starting a proctored interview, you agree to these terms in addition to the rest of these Terms and our Privacy Policy (including https://hyresure.ai/privacy).

A. Requirement

Installing and keeping the HyreSure Proctor extension enabled is a condition of taking a proctored HyreSure interview. If you decline to install the Extension, disable it during an active session, or refuse required permissions, the proctored interview cannot proceed and may be terminated.

B. License grant & restrictions

HyreSure grants you a limited, revocable, non-exclusive, non-transferable license to install and use the Extension solely to participate in proctored HyreSure interviews. You may not, during or in connection with a proctored interview:

• Disable, uninstall, tamper with, reverse-engineer, decompile, or circumvent the Extension or its integrity controls;
• Interfere with screen sharing, monitor detection, site-blocking, or breach recording;
• Use tools or techniques intended to evade proctoring (for example, virtual machines, remote-desktop overlays, or secondary devices used to access prohibited resources).

You may uninstall the Extension at any time after your interview ends.

C. Candidate conduct during proctored interviews

During a proctored interview, you must:

• Remain in the designated interview tab and maintain full-screen mode where required;
• Use a single monitor (multiple monitors are not permitted);
• Not switch to other applications, tabs, or windows;
• Keep screen sharing enabled for your entire screen for the duration of the interview;
• Not use blocked keyboard shortcuts, right-click menus, or other restricted actions flagged by the Extension;
• Not access websites temporarily blocked by the Extension (for example, AI assistants) while the interview is active;
• Follow any additional rules communicated by the hiring company or in the interview interface.

D. Consequences of breaches

Potential policy breaches are recorded and counted. Exceeding the allowed number of breaches, or stopping screen sharing without restoring it within the permitted grace period, may automatically terminate the interview. Termination decisions may be reviewed by the hiring company. HyreSure is not responsible for hiring outcomes resulting from proctoring enforcement.

E. Browser permissions

The Extension requests browser permissions solely to support interview integrity during active HyreSure interview sessions:

• Screen capture / display media: to share your entire screen with the interview application and capture event-based evidence when a potential breach is detected;
• Display / idle detection: to detect connected monitors and screen-lock events;
• Site access / blocking: to temporarily restrict access to certain non-interview websites during the session.

These permissions apply only on HyreSure interview pages during an active proctored session. The Extension does not monitor other browsing. See our Privacy Policy for data handling details.

F. Accuracy disclaimer

Proctoring signals are probabilistic and may produce false positives (for example, an accidental tab switch or system notification). Breach determinations are subject to human review by the hiring company where applicable. Proctoring outputs are not the sole basis for any hiring decision and should be considered alongside other assessment materials.

G. Updates & distribution

We may update the Extension at any time to improve security, compatibility, or integrity controls. The Extension is distributed via the Chrome Web Store, Microsoft Edge Add-ons, and Firefox Add-ons (as applicable). Your use is also subject to the applicable store's terms and policies. We recommend keeping the Extension updated. You may uninstall it after your interview concludes.

13) Security

HyreSure implements safeguards designed to protect the Services and Customer Data. You are responsible for user access controls and secure use of the Services.

14) Suspension & Termination

We may suspend or terminate access for material breach, security risk, unlawful use, or non-payment. You may terminate at the end of your term as set in your order/subscription. Upon termination, your access ends and we will delete or return Customer Data per the DPA and our retention policies. We may keep minimal logs as required by law.

15) Warranties & Disclaimers

Except as expressly stated, the Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation or that outputs are accurate or suitable for a particular use.

16) Limitation of Liability

17) Indemnification

• By you: You will defend and indemnify HyreSure against claims arising from your Customer Data, your use of the Services in violation of law or these Terms, or your integrations.
• By HyreSure: We will defend and indemnify you against third-party claims alleging that the Services infringe IP rights, subject to exclusions (e.g., changes you make, combinations we did not authorize, or use in violation of these Terms). Our obligations are conditioned on timely notice and reasonable cooperation.

18) Compliance

You will comply with applicable laws and regulations, including employment, privacy, sanctions/export, and anti-corruption laws. You will not use the Services in prohibited jurisdictions or for prohibited end users.

19) Governing Law & Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict-of-laws rules. Courts in Cuttack, Odisha have exclusive jurisdiction. Each party waives objections to venue and forum.

20) Changes to the Services or Terms

We may update the Services and these Terms from time to time. Material changes will be notified reasonably in advance where practicable. Continued use after changes become effective constitutes acceptance.

21) Force Majeure

Neither party is liable for failure or delay due to events beyond its reasonable control (e.g., natural disasters, internet outages, labor disputes, governmental actions).

22) Assignment

You may not assign these Terms without our prior written consent, except to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets. We may assign these Terms to an affiliate or successor.

23) Notices

Notices to HyreSure must be sent to legal@hyresure.ai with a copy to Bodhitva AI Inc., 1903, Nimblewill Dr, Celina, TX 75009 (United States) or Bijay Niwas, Munda Mohana High School Lane, Kunheipada, Trisulia, Cuttack – 754005, India (India). Notices to you may be sent to your account email or admin contact.

24) Entire Agreement; Severability; No Waiver

These Terms (and any order, DPA, or addenda) are the entire agreement regarding the Services. If any provision is unenforceable, the remainder remains in effect. Failure to enforce is not a waiver.